Global Site

cloud.engenius.ai

Below are the firewall rules that devices are needed to access EnGenius Cloud.

Cloud Devices	Cloud Services	Source IP	Destination IP	FQDN	Ports	Protocol (TCP/UDP/ICMP..)	Direction (Inbound / outbound / bi-direction)
AP, SW, GW, PDU, CAM, NVS, Ensky, ROAM	Periodical Cloud communication, Firmware Upgrade, Real-Time Meter	Your Networks	any	swallow.production.engenius.ai services.engenius.ai dolphin-*.production.engenius.ai deviceingress.production.engenius.ai chicken.production.engenius.ai chicken-eco.production.engenius.ai	443	TCP	Outbound
AP, SW, GW, PDU, CAM, NVS, Ensky, ROAM	Persistent Cloud communication	Your Networks	44.224.197.174	raccoon.production.engenius.ai	80	TCP	Outbound
AP	Cloud Radius	Your Networks	44.225.123.183	NA	1812/1813	TCP & UDP	Outbound
AP, SW, GW, PDU, NVS, Ensky, ROAM	NTP time syncnhronization	Your Networks	any	NA	123	UDP	Outbound
CAM	NTP time synchronization	Your Networks	any	pool.ntp.org	123	UDP	Outbound
AP, SW, GW, PDU, NVS, Ensky, EPC, ROAM	SSH Tunnel for local UI remote access	Your Networks	44.236.43.29	sshserver-0.production.engenius.ai	22	TCP	Outbound
AP, SW, GW, PDU, CAM, NVS, Ensky, ROAM	Splash Page, Firmware Upgrade	Your Networks	any	s3-us-west-2.amazonaws.com falcon.production.engenius.ai s3.eu-west-1.amazonaws.com s3.ap-northeast-1.amazonaws.com	80/443	TCP	Outbound
CAM, NVS	Cloud AI Analytics	Your Networks	any	owl.production.engenius.ai	443	TCP	Outbound
CAM, NVS	WebRTC STUN & TURN communication	Your Networks	any	beaver-*.production.engenius.ai	3478	UDP	Outbound
CAM, NVS	WebRTC P2P Streaming	Your Networks	any	NA	1024 to 65535	UDP	Outbound

Below are the firewall rules needed to access the EnGenius Cloud API

Source Domain	Destination Domain	Port	Purpose
Your Server	falcon.production.engenius.ai	443	Sending API requests to retrieve data from EnGenius Cloud
falcon.production.engenius.ai	Your Server	443	Receiving responses from EnGenius Cloud API