> For the complete documentation index, see [llms.txt](https://doc.engenius.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.engenius.ai/home-cloud-user-manual/getting-started/device-setup/troubleshooting-ecw-ap/default-ssids.md).

# Default SSIDs

{% hint style="info" %}
**Default SSIDs (only available before ECW AP is managed by EnGenius Cloud)**

Potential known default SSID names along with potential causes/solutions: 

**EnMGMTxxxx-Initializing** 

Cause: AP is in bootup sequence.

**EnMGMTxxxx-SSID\_name>-No\_Eth**

Cause: AP does not have an Ethernet connection.

Solution: Check if the Ethernet cable is unplugged.

**EnMGMTxxxx-No\_IP**

Cause: AP cannot get an IP address from the DHCP server. Solution: Check the AP's IP address configuration.

**EnMGMTxxxx-IP\_Conflict**

Cause: AP’s IP address conflicts with another device’s IP in the same network.

Solution: Check the AP's IP address configuration.

**EnMGMTxxxx-Gateway\_ERR**

Cause: AP is unable to connect to its default gateway.

Solution: Check the AP's IP address configuration and connectivity to its default gateway.

**EnMGMTxxxx-Proxy\_ERR**

Cause: AP could not access Internet through an HTTP/HTTPS proxy.

Solution: Check the AP’s proxy configuration in Miscellaneous Settings.

**EnMGMTxxxx-DNS\_ERR**

Cause: AP could not resolve the domain name from the DNS server.

Solution: Check the AP's IP address configuration.

**EnMGMTxxxx-Cloud\_ERR**

Cause: Everything appears to work normally, but device is unable to connect to cloud server. 

Solution: Check cloud server status with EnGenius.

**EnMGMTxxxx-No\_Cloud\_Configure**

Cause: AP’s S/N has not been added to any network. 

Solution: Check whether the AP has been added in the inventory and has been added to a network.

**EnMGMTxxxx-Cloud\_Configured**

Everything is working as it should!

**EnMGMTxxxx**

Cause: An AP has never connected to the EnGenius cloud or has been factory reset.
{% endhint %}


---

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