> For the complete documentation index, see [llms.txt](https://doc.engenius.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.engenius.ai/home-ecs-user-manual/configure/firmware.md).

# Firmware

## Firmware Upgrade

Follow this procedure to upgrade the Firmware.&#x20;

1\. Click to start upgrading.&#x20;

2\. Click Choose File. When a window opens, browse to the location of your new Firmware.&#x20;

3\. Select the new Firmware file and click OK.&#x20;

4\. A prompt will displays to confirm the Firmware Upgrade. Click OK and follow the on-screen instructions to complete the Firmware Upgrade.&#x20;

![](/files/Y4pqLD8tKz9MijfZ97jP)

{% hint style="danger" %}
**WARNING**

**Backup your configuration before upgrading to prevent loss of settings information.**
{% endhint %}

{% hint style="info" %}
**Note**

**The upgrade process may require a few minutes to complete. It is advised to clear your browser cache after upgrading your firmware.**
{% endhint %}

## Dual Image

The switch maintains two versions of the switch image in its permanent storage. One image is the active image, and the second image is the backup image. The Dual Image screen enables the user to select which partition will be set as active after the next reset. The switch boots and runs from the active image. If the active image is corrupt, the system automatically boots from the non-active image.

![](/files/tFoozBSoL0C769hxTuKd)

| Items           | Descriptions                                                    |
| --------------- | --------------------------------------------------------------- |
| Active          | Selects the partition you wish to be active.                    |
| Flash Partition | Displays the number of the partition.                           |
| Status          | Displays the partition which is currently active on the switch. |
| Image Name      | Displays the name/version number of the image.                  |
| Image Size      | Displays the size of the image file.                            |
| Created Time    | Displays the time the image was created.                        |

Click **Apply** to update the system settings.

## Backup/Restore

This feature is used for saving your current configuration to a file on your computer or a TFTP server, or to restore previously saved configuration settings to the switch using a configuration file from your local drive or TFTP server.

![](/files/qFXNQPyzUvO6cf9hOAXR)

Click **Apply** to download configuration settings to your computer or a TFTP server, or to upload previously saved configuration file to the system.


---

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