# EVS1004D

## AI NVS 4Bay Tower

## <mark style="color:blue;">Introduction</mark>

This guide walks you through the setup and basic operation of the **EnGenius AI-Powered Network Video System (NVS)**, including hardware installation, cloud configuration, camera onboarding, and AI feature enablement.

{% hint style="info" %}

## <mark style="color:blue;">AI NVS 4Bay Tower</mark>

### Compact 4-Bay AI Cloud NVS

#### **Model:  EVS1004D**

* Cloud Managed AI Network Video System is accessible anytime, anywhere
* Manage third-party cameras (ONVIF Profile S / RTSP compatible) in EnGenius Cloud
* Enable AI feature to third-party cameras, extending system life and reducing replacement costs
* Reduces traditional NVR dependency by combining camera-level recording with optional centralized AI-NVS storage of up to 30 EnGenius ECC Camera series
  {% endhint %}

<details>

<summary><mark style="color:blue;">Content Quick Links</mark></summary>

* [**Hardware Overview**](#hardware-overview)
* [**Hardware Installation**](#hardware-installation)
* [**Configure with EnGenius Cloud**](#configure-with-engenius-cloud)

</details>

## <mark style="color:blue;">Package Contents</mark>&#x20;

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2F15NxH9IV5tN6Q2pVJnlN%2FEVS1004D.png?alt=media&#x26;token=ec924a7c-f998-40f2-972a-be0aacbc0e82" alt=""><figcaption></figcaption></figure>

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2F5QtPt5eJSX5HToBxwMWl%2FEVS1004D%20-2.png?alt=media&#x26;token=a0c83126-0423-401a-8b62-301cebdfa625" alt=""><figcaption></figcaption></figure>

## <mark style="color:blue;">System Requirements</mark>

Before signing up for the EnGenius Cloud Service or logging into the EnGenius Cloud Platform to manage your network, ensure that you have downloaded the correct app and are using a supported browser.&#x20;

### **Mobile App:**&#x20;

**EnGenius Cloud To-Go** (iOS/ Android supported)

:arrow\_down: [Download the Cloud To-Go mobile app here](https://qr.engenius.ai/app/cloud2go)

![](https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FTmiJ7ASmdHSW5OrT102K%2Fimage.png?alt=media\&token=5ec8b099-d1f1-426e-bfb8-efa28b04bf26)

### **Web Browser:**&#x20;

* Google Chrome (57.0.2987.110 and later)
* Microsoft Edge (80.0.361.103 and later)
* Mozilla Firefox (52.0 and later)

## <mark style="color:blue;">**Network Requirements**</mark>

{% hint style="info" %}
**Before you begin, ensure that your network environment has DHCP enabled.**&#x20;
{% endhint %}

EnGenius AI NVS (EVS series) are configured by default to obtain an IP address dynamically from a DHCP server. If a firewall is in place, it must permit outgoing connections on specific ports to designated IP addresses.&#x20;

The AI NVS relies on a DNS server to resolve EnGenius Cloud services into IP addresses for communication. The DHCP server provides the NVS with the DNS server information, enabling proper connectivity.

## <mark style="color:blue;">Hardware Overview</mark>

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FTpBNRZQjUOr3DnTw6Pm5%2FEVS1004D-%20Front.png?alt=media&#x26;token=bd476eeb-cac1-42f7-900e-c7482dd3fe56" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

#### Function Button (Front Panel)

* <mark style="color:blue;">**Reboot:**</mark> Press and hold the **Function Button** for **5-15** **seconds** to restart the device.
* <mark style="color:blue;">**Reset to Default Settings:**</mark> Press and hold the **Function Button** for **more than 15 seconds** to restore to factory default settings.&#x20;

  **Note:** The internal HDD will **NOT** be formatted, and recorded data will remain intact.)
  {% endhint %}

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FsjRXBqllumIOxZ194Ep7%2FEVS1004D-%20Back.png?alt=media&#x26;token=3cf90381-c6bf-4b89-b2fe-33332fe5d02c" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}

#### **Reset Button (Rear Panel)**

<mark style="color:blue;">**Reboot:**</mark> Use a pointed object, such as a paper clip, to briefly press the **Reset Button** located on the rear panel.
{% endhint %}

### <mark style="color:blue;">LEDs</mark>

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FyT76mO3Q1dGls43crlR3%2FLED.png?alt=media&#x26;token=6afd9b34-d5bc-43ac-be8a-c8bc6b0b06b3" alt=""><figcaption></figcaption></figure>

## <mark style="color:blue;">Hardware Installation</mark>

{% hint style="info" %}
**Before beginning hardware installation:**

1. Power off the NVS completely and disconnect the power cable.
2. Ensure you are working in an ESD-safe environment.
3. Use only compatible 3.5-inch SATA HDDs approved for surveillance applications.
4. **Register the camera to EnGenius Cloud** (refer to the [**Configure with EnGenius Cloud**](#configure-with-engenius-cloud) section). If registration has not yet been performed, record the product serial number, as it will be required during the registration process.&#x20;
   {% endhint %}

### Precaution

{% stepper %}
{% step %}
**Installation Planning**

Prior to installation, conduct a complete network and system design review.\
Identify the appropriate location for the NVS to ensure stable network connectivity, adequate ventilation, and secure physical access.

Plan the following in advance:

* Network topology – confirm DHCP availability and internet access.
* Power source – ensure stable and uninterrupted power supply.
* Surface placement – confirm sufficient load-bearing capacity.
* Cable routing – organize Ethernet and power cables to avoid strain or interference.
  {% endstep %}

{% step %}
**Installation Guidelines**

* Install the NVS in a well-ventilated indoor environment. Avoid enclosed cabinets without airflow to prevent overheating.
* Do not place the NVS under direct sunlight, near heat sources, or in humid environments.
* Ensure the LAN port is connected to a reliable network switch (non-PoE required unless specified).
* Avoid frequent power cycling, especially during system initialization or disk indexing.
* Do not remove or replace the internal HDD while the system is powered on.
  {% endstep %}

{% step %}
**Maintenance and Servicing**

* Always power off and disconnect the power source before performing maintenance.
* Allow the system to fully shut down before unplugging to prevent data corruption.
* HDD replacement or internal servicing must be performed by qualified technicians.
* Regularly monitor storage health and system status through the cloud management interface.
  {% endstep %}
  {% endstepper %}

### Hard Disk Drive (HDD) Installation Instructions

{% hint style="info" %}
**Important Notes**

* Do not insert or remove the HDD tray while the system is powered on.
* Do not touch the SATA connector pins.
* If the HDD is not detected after installation, power off the device before rechecking the installation.
* Formatting the HDD will erase all existing data.
  {% endhint %}

{% stepper %}
{% step %}
**Step 1: Remove the HDD Tray**

1. Locate the HDD tray slot on the NVS.
2. Pull the release latch (if applicable).
3. Gently pull the tray handle outward to remove the tray from the chassis.
   {% endstep %}

{% step %}
**Mount the HDD to the Tray**

1. Place the HDD into the tray with the SATA connectors facing the open rear side of the tray.
2. Align the screw holes on the HDD with the mounting holes on the tray.
3. Secure the HDD using the provided mounting screws.
4. Tighten screws evenly. Do not overtighten.
   {% endstep %}

{% step %}
**Insert the Tray Back into the NVS**

1. Carefully slide the tray into the slot.
2. Ensure the tray is aligned with the guide rails.
3. Push firmly until the tray is fully seated.
4. Confirm the latch clicks into place.
   {% endstep %}
   {% endstepper %}

## <mark style="color:blue;">**Configure with EnGenius Cloud**</mark>

### <mark style="color:blue;">**Step1: Register Device and Assign to Network**</mark>

You can register the device with the **Cloud To-Go** **mobile app** or the **EnGenius Cloud platform**.

1. Find Serial number on the back of NVS.

#### <mark style="color:blue;">**Cloud To-Go Mobile App**</mark>

1. Open and log in to the **EnGenius Cloud To-Go** mobile app.&#x20;
2. Scan the QR code on the back of the device via the app.

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FtKy2ykTiA0qBEiGzCoAi%2FScan%20QR-code.png?alt=media&#x26;token=bd88b469-37c1-442b-9b9c-751af7e79dc2" alt=""><figcaption><p>Scan the QR-code of the label on the device.</p></figcaption></figure>

3. If the camera successfully scans a QR code, the app will display the device Information. You could tap "**Register**" to complete the Registration.

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2F3cW9t9RhoFtLfYdDwtsx%2FAPP%20Device%20Registration-NVS.png?alt=media&#x26;token=98cb534c-c44b-4332-85f9-99fc3390f140" alt=""><figcaption><p>Register the device.</p></figcaption></figure>

4\. Registered devices will be shown on the  ***Inventory\&License*** page. Slide left on the device and click "**Assign to New Network"** to add the device to your personalized Network.&#x20;

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FM98R4PGbTuHuRFh2qBTz%2FAdd%20to%20Network.png?alt=media&#x26;token=25e51b3e-e8ce-4b24-a9b2-136a0bf8d7e2" alt=""><figcaption><p>Assign device to a managed Network.</p></figcaption></figure>

#### <mark style="color:blue;">**EnGenius Cloud Platform**</mark>

1. Log in to the **EnGenius Cloud Platform**: <https://cloud.engenius.ai/>.&#x20;
2. Go to the **Organization&#x20;*****> Inventory\&License*** page and click "**Register Device**".\
   ![](https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FFwi4l9kXmbpnQQ1xQYCX%2Fimage.png?alt=media\&token=2e79b9ef-e4d9-4c39-8842-75e7837ff931)
3. Enter the **Serial Number** of the device(s) for device registration. Please refer to "[User Manual-Registering Devices to Organization](https://doc.engenius.ai/home-cloud-user-manual/getting-started/device-onboarding)".

![Register device(s) with device's Serial Number](https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2FPrsCzQXvOeoNHsJZbw0A%2Fimage.png?alt=media\&token=e4b2e835-28af-404c-b182-70827c35a800)

4\. Select the registered device and click "**Assign to Network**" to add the device to your personalized Network.&#x20;

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2Frau8SVvh51MeVoJWHLGN%2Fcloud-assign-to-network-nvs.png?alt=media&#x26;token=79b5622c-637c-4250-bc94-a1f7d81aae98" alt=""><figcaption></figcaption></figure>

### <mark style="color:blue;">**Step 2: Power On Device**</mark>&#x20;

The NVS device can be powered by any of the following:

* Connect the NVS to power using the provided adapter.
* Connect the NVS LAN1 port to your network (PoE not required).
* Power on the NVS.
* Wait at least 5 minutes for system initialization before proceeding.

### <mark style="color:blue;">Step 3: Connect to the EnGenius Cloud</mark>

Once the device is powered on and ready to connect to the Internet, the **Status LED indicator** will stay *<mark style="background-color:blue;">Stable blinking</mark>*, which means the device is now under stable operation. It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.&#x20;

### <mark style="color:blue;">**Step 4: Manage with the EnGenius Cloud**</mark>

Log in to the [<mark style="color:blue;">**EnGenius Cloud platform**</mark>](https://cloud.engenius.ai/) to configure detailed settings.

1. Select the created network
2. Go to **Manage**
3. Click **NVS**

<figure><img src="https://2824051977-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FFoczbxDur7GFtvaYVcCL%2Fuploads%2F7W157cojTfjeIAmq6Pwo%2Fcloud-dashboard-nvs.png?alt=media&#x26;token=1e36ae4b-6d21-46d0-b268-fee5b1fb2595" alt=""><figcaption></figcaption></figure>

{% hint style="warning" %}
To remove a NVS for other uses, you must first [<mark style="color:blue;">**Remove it from the personalized network**</mark>](https://docs.engenius.ai/engenius-cloud/managing-organizations/managing-device-inventory#removing-devices-from-a-network) in EnGenius Cloud, [<mark style="color:blue;">**Deregister**</mark>](https://docs.engenius.ai/engenius-cloud/managing-organizations/managing-device-inventory#de-registering-a-device-from-engenius-cloud) it, and then reset the device.
{% endhint %}

### <mark style="color:blue;">Step 1: Configure Network setting</mark>

1. Click "**Setting**" Tab.
2. Choose **Primary line** to LAN1/ LAN2.
3. Select **DHCP / Static** and input related setting.
4. Than click **Apply.**

### <mark style="color:blue;">Step 2: Configure backup redundancy</mark>&#x20;

1. Click "**Storage**" Tab.
2. Select "RAID type" based on HDD quantity and objective.
3. Than click **Apply**.

## <mark style="color:blue;">**Manage third-party cameras with NVS**</mark>

### <mark style="color:blue;">Step 1: Add cameras to NVS</mark>

{% hint style="info" %}
Only ONVIF Profile S compatible cameras and RTSP are supported by NVS.
{% endhint %}

1. Hover over the NVS device.
2. Click **Add Cam**.
3. Enter the camera username and password.
4. Click **Scan**.
5. Select discovered cameras from the list.
6. Click **Apply**.
7. Wait 30 seconds and refresh page to check device status: online.

If cameras use different credentials, repeat the process for each credential set.

{% hint style="info" %}
Go to Side bar > Configure > General setting > NVS to manage saved credentials preset.
{% endhint %}

### <mark style="color:blue;">Step 2: Enable Edge AI Features in third-party camera</mark>

1. Click the **“…”** menu on a camera..
2. Select **Details**
3. Enable **Edge AI**. (Up to 2 cameras supported)
4. Enable:
   * Crossing Line
   * Region Counting
5. Click **Apply**.

{% hint style="info" %}
Visit [**User manual- Camera setting**](https://doc.engenius.ai/home-cloud-user-manual/managing-devices/managing-camera/configure-and-check-camera-details) to configure AI features.
{% endhint %}


---

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