EVS1004D

Compact 4-Bay AI Cloud NVS (EVS1004D)

AI NVS 4Bay Tower

Introduction

This guide walks you through the setup and basic operation of the EnGenius AI-Powered Network Video System (NVS), including hardware installation, cloud configuration, camera onboarding, and AI feature enablement.

AI NVS 4Bay Tower

Compact 4-Bay AI Cloud NVS

Model: EVS1004D

• Cloud Managed AI Network Video System is accessible anytime, anywhere

• Manage third-party cameras (ONVIF Profile S / RTSP compatible) in EnGenius Cloud

• Enable AI feature to third-party cameras, extending system life and reducing replacement costs

• Reduces traditional NVR dependency by combining camera-level recording with optional centralized AI-NVS storage of up to 30 EnGenius ECC Camera series

Content Quick Links

• Hardware Overview

• Hardware Installation

• Configure with EnGenius Cloud

Package Contents

System Requirements

Before signing up for the EnGenius Cloud Service or logging into the EnGenius Cloud Platform to manage your network, ensure that you have downloaded the correct app and are using a supported browser.

Mobile App:

EnGenius Cloud To-Go (iOS/ Android supported)

⬇️ Download the Cloud To-Go mobile app here

Web Browser:

• Google Chrome (57.0.2987.110 and later)

• Microsoft Edge (80.0.361.103 and later)

• Mozilla Firefox (52.0 and later)

Network Requirements

Before you begin, ensure that your network environment has DHCP enabled.

EnGenius AI NVS (EVS series) are configured by default to obtain an IP address dynamically from a DHCP server. If a firewall is in place, it must permit outgoing connections on specific ports to designated IP addresses.

The AI NVS relies on a DNS server to resolve EnGenius Cloud services into IP addresses for communication. The DHCP server provides the NVS with the DNS server information, enabling proper connectivity.

Hardware Overview

Function Button (Front Panel)

• Reboot: Press and hold the Function Button for 5-15 seconds to restart the device.

• Reset to Default Settings: Press and hold the Function Button for more than 15 seconds to restore to factory default settings.

  Note: The internal HDD will NOT be formatted, and recorded data will remain intact.)

Reset Button (Rear Panel)

Reboot: Use a pointed object, such as a paper clip, to briefly press the Reset Button located on the rear panel.

LEDs

Hardware Installation

Before beginning hardware installation:

1. Power off the NVS completely and disconnect the power cable.

2. Ensure you are working in an ESD-safe environment.

3. Use only compatible 3.5-inch SATA HDDs approved for surveillance applications.

4. Register the camera to EnGenius Cloud (refer to the Configure with EnGenius Cloud section). If registration has not yet been performed, record the product serial number, as it will be required during the registration process.

Precaution

1

Installation Planning

Prior to installation, conduct a complete network and system design review. Identify the appropriate location for the NVS to ensure stable network connectivity, adequate ventilation, and secure physical access.

Plan the following in advance:

• Network topology – confirm DHCP availability and internet access.

• Power source – ensure stable and uninterrupted power supply.

• Surface placement – confirm sufficient load-bearing capacity.

• Cable routing – organize Ethernet and power cables to avoid strain or interference.

2

Installation Guidelines

• Install the NVS in a well-ventilated indoor environment. Avoid enclosed cabinets without airflow to prevent overheating.

• Do not place the NVS under direct sunlight, near heat sources, or in humid environments.

• Ensure the LAN port is connected to a reliable network switch (non-PoE required unless specified).

• Avoid frequent power cycling, especially during system initialization or disk indexing.

• Do not remove or replace the internal HDD while the system is powered on.

3

Maintenance and Servicing

• Always power off and disconnect the power source before performing maintenance.

• Allow the system to fully shut down before unplugging to prevent data corruption.

• HDD replacement or internal servicing must be performed by qualified technicians.

• Regularly monitor storage health and system status through the cloud management interface.

Hard Disk Drive (HDD) Installation Instructions

Important Notes

• Do not insert or remove the HDD tray while the system is powered on.

• Do not touch the SATA connector pins.

• If the HDD is not detected after installation, power off the device before rechecking the installation.

• Formatting the HDD will erase all existing data.

1

Step 1: Remove the HDD Tray

1. Locate the HDD tray slot on the NVS.

2. Pull the release latch (if applicable).

3. Gently pull the tray handle outward to remove the tray from the chassis.

2

Mount the HDD to the Tray

1. Place the HDD into the tray with the SATA connectors facing the open rear side of the tray.

2. Align the screw holes on the HDD with the mounting holes on the tray.

3. Secure the HDD using the provided mounting screws.

4. Tighten screws evenly. Do not overtighten.

3

Insert the Tray Back into the NVS

1. Carefully slide the tray into the slot.

2. Ensure the tray is aligned with the guide rails.

3. Push firmly until the tray is fully seated.

4. Confirm the latch clicks into place.

Configure with EnGenius Cloud

Step1: Register Device and Assign to Network

You can register the device with the Cloud To-Go mobile app or the EnGenius Cloud platform.

1. Find Serial number on the back of NVS.

Cloud To-Go Mobile App

1. Open and log in to the EnGenius Cloud To-Go mobile app.

2. Scan the QR code on the back of the device via the app.

Scan the QR-code of the label on the device.

1. If the camera successfully scans a QR code, the app will display the device Information. You could tap "Register" to complete the Registration.

Register the device.

4. Registered devices will be shown on the Inventory&License page. Slide left on the device and click "Assign to New Network" to add the device to your personalized Network.

Assign device to a managed Network.

EnGenius Cloud Platform

1. Log in to the EnGenius Cloud Platform: https://cloud.engenius.ai/.

2. Go to the home > Inventory&License page and click "Register Device".

3. Enter the Serial Number of the device(s) for device registration. Please refer to "User Manual-Registering Devices to Organization".

Register device(s) with device's Serial Number

4. Select the registered device and click "Assign to Network" to add the device to your personalized Network.

Step 2: Power On Device

The NVS device can be powered by any of the following:

• Connect the NVS to power using the provided adapter.

• Connect the NVS LAN1 port to your network (PoE not required).

• Power on the NVS.

• Wait at least 5 minutes for system initialization before proceeding.

Step 3: Connect to the EnGenius Cloud

Once the device is powered on and ready to connect to the Internet, the Status LED indicator will stay Stable blinking, which means the device is now under stable operation. It will automatically download the default configuration settings from EnGenius Cloud for automated provisioning.

Step 4: Manage with the EnGenius Cloud

Log in to the EnGenius Cloud platform to configure detailed settings.

1. Select the created network

2. Go to Manage

3. Click NVS

To remove a NVS for other uses, you must first Remove it from the personalized network in EnGenius Cloud, Deregister it, and then reset the device.

Step 1: Configure Network setting

1. Click "Setting" Tab.

2. Choose Primary line to LAN1/ LAN2.

3. Select DHCP / Static and input related setting.

4. Than click Apply.

Step 2: Configure backup redundancy

1. Click "Storage" Tab.

2. Select "RAID type" based on HDD quantity and objective.

3. Than click Apply.

Manage third-party cameras with NVS

Step 1: Add cameras to NVS

Only ONVIF Profile S compatible cameras and RTSP are supported by NVS.

1. Hover over the NVS device.

2. Click Add Cam.

3. Enter the camera username and password.

4. Click Scan.

5. Select discovered cameras from the list.

6. Click Apply.

If cameras use different credentials, repeat the process for each credential set.

Go to Side bar > Configure > General setting > NVS to manage saved credentials preset.

Step 2: Enable Edge AI Features in third-party camera

1. Click the “…” menu on a camera..

2. Select Details

3. Enable Edge AI. (Up to 2 cameras supported)

4. Enable:

   • Crossing Line

   • Region Counting

5. Click Apply.

Visit User manual- Camera setting to configure AI features.