Appendix

Technical Support

Security Bulletin

The EnGenius Product Security Team is tasked with researching, analyzing, and responding to security incident reports about EnGenius products. This team serves as the initial point of contact for all security incident reports and collaborates directly with EnGenius customers, security researchers, government agencies, consultants, industry security organizations, and other vendors to detect security issues with EnGenius products. Moreover, the team is responsible for issuing security advisories and communicating with external entities regarding measures to mitigate specific security issues encountered with EnGenius products. Please visit EnGenius PSIRTarrow-up-right for more detailed information.

EnGenius refrains from disclosing details of a vulnerability that could be utilized to create an exploit. To report a security vulnerability, please contact [email protected].

Compliance

FCC

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

  • Reorient or relocate the receiving antenna.

  • Increase the separation between the equipment and receiver.

  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Operations in the 5.15-5.25GHz band are restricted to indoor usage only.

(If device is outdoor AP, please delete it. If device is indoor AP, need to add it.)

This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.

For mobile device usage (>20cm/low power)

Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

CE

The device complies with Directive 2014/53/EU issued by the Commission of the European Community.

Standards:

  • ETSI EN 300 328 V2.2.2 (2019-07)

  • ETSI EN 301 893 V2.1.1 (2017-05) Final Draft

  • ETSI EN 303 687 V0.0.20 (2022-03)

  • EN 55032:2015+A1:2020 EN 55035:2017/A11:2020 ETSI

  • EN 301489-1 V2.2.3 (2019-11)

  • ETSI EN 301 489-17 V3.2.4 (2020-09)

  • EN 62368-1:2014+A11: 2017

  • EN 62311: 2020

UKCA

The device is in conformity with the relevant legislation of United Kingdom: 2017 (S.I. 2017/1206)/ Regulations 2016 (S.I. 2016/1091)/ Regulations 2016 (S.I. 2016/1101).

Standards:

  • EN 300 328 V2.2.2 (2019-07)

  • EN 301 893 V2.1.1 (2017-05) Final Draft

  • EN 303 687 V0.0.20 (2022-03)

  • EN 55032:2015+A1:2020

  • EN 55035:2017/A11:2020

  • EN 301489-1 V2.2.3 (2019-11)

  • EN 301 489-17 V3.2.4 (2020-09)

  • EN 62368-1:2014+A11: 2017

  • EN 62311: 2020

  • IR 2030

IC

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).

Operation is subject to the following two conditions:

(1) This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired operation of the device.


L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes :

(1) L’appareil ne doit pas produire de brouillage; (2) L’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.


Caution:

(i) any devices capable of operating in the band 5150–5250 MHz shall only be used indoors to reduce the potential for harmful interference to co-channel mobile satellite systems

(ii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit

(iii) for devices with detachable antenna(s), the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits as appropriate; and Operations in the 5.25-5.35GHz band are restricted to indoor usage only.


Avertissement:

(i) tout dispositif capable de fonctionner dans la bande de 5150 à 5250MHz ne doit être utilisé qu'à l'intérieur des bâtiments afin de réduireles risques d'interférences nuisibles avec les systèmes mobiles parsatellite à canaux multiples

(ii) pour les dispositifs munis d'antennes amovibles, le gain maximald'antenne permis pour les dispositifs utilisant les bandes de 5250 à5350 MHz et de 5470 à 5725 MHz doit être conforme à la limite dela p.i.r.e;

(iii) pour les dispositifs munis d'antennes amovibles, le gain maximald'antenne permis (pour les dispositifs utilisant la bande de 5725 à 5850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée, selonle cas

Les opérations dans la bande de 5.25-5.35GHz sont limités à un usage intérieur seulement.


Radiation Exposure Statement:

This equipment complies with Canada radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.


Déclaration d'exposition aux radiations:

Cet équipement est conforme Canada limites d'exposition aux radiations dans un environnement non contrôlé. Cet équipement doit être installé et utilisé à distance minimum de 20cm entre le radiateur et votre corps.

Operation shall be limited to indoor use only Devices shall not be used for control of or communications with unmanned aircraft systems. Devices shall not be used on oil platforms. Devices shall not be used on aircraft, except for the low-power indoor access points, indoor subordinate devices, low-power client devices, and very low-power devices operating in the 5925-6425 MHz band, that may be used on large aircraft as defined in the Canadian Aviation Regulations, while flying above 3,048 metres (10,000 feet). Devices shall not be used on automobiles. Devices shall not be used on trains. Devices shall not be used on maritime vessels.


Le fonctionnement doit être limitée à une utilisation à l’intérieur seulement Les dispositifs ne doivent pas être utilisés pour commander des systèmes d’aéronef sans pilote ni pour communiquer avec de tels systèmes; Les dispositifs ne doivent pas être utilisés sur les plateformes de forage pétrolier; Les dispositifs ne doivent pas être utilisés dans les aéronefs, à l'exception des points d'accès intérieurs de faible puissance, des dispositifs subordonnés intérieurs, des dispositifs clients de faible puissance et des dispositifs de très faible puissance fonctionnant dans la bande de 5 925 à 6 425 MHz, qui peuvent être utilisés dans les gros aéronefs tel qu’il est défini dans le Règlement de l'aviation canadien, et ce, lorsqu'ils volent à une altitude supérieure à 3 048 mètres (10 000 pieds). Les dispositifs ne doivent pas être utilisés dans les automobiles; Les dispositifs ne doivent pas être utilisés dans les trains; Les dispositifs ne doivent pas être utilisés sur les navires maritimes.

Declaration of Conformity

Hereby, EnGenius Networks declare that this product is in compliance with:

  • Directive 2014/53/EU

  • Regulations 2017 (S.I. 2017/1206)/ Regulations 2016 (S.I. 2016/1091)/ Regulations 2016 (S.I. 2016/1101)

  • RoHS 2015/863

  • WEEE 2022

  • REACH Regulation

Disclaimer Note

  • Maximum data rates are based on the IEEE standards. Actual throughput and range may vary depending on many factors including environmental conditions, the distance between devices, radio interference in the operating environment, and the mix of devices in the network.

  • Features and specifications are subject to change without notice.

  • This device complies with Part 15 of the FCC Rules.

  • Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Trademarks and registered trademarks are the property of their respective owners. For the United States of America: Copyright © 2026 EnGenius Technologies, Inc. All rights reserved.

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