> For the complete documentation index, see [llms.txt](https://doc.engenius.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.engenius.ai/home-engenius-qsg-library/engenius-fit-qsg/fit-controller/fitcontroller100/appendix.md).

# Appendix

## Technical Support

<table><thead><tr><th width="197.10756790174133">Country of Purchase</th><th width="167.5">Service Center</th><th width="404.2">Service Information</th></tr></thead><tbody><tr><td><a href="www.engeniustech.com">North America</a></td><td>Los Angeles, USA</td><td><p><a href="https://cloud.engenius.ai/">cloud.engenius.ai</a></p><p><a href="mailto:support@engeniustech.com">support@engeniustech.com</a><br>Local: (+1) 714 432 8668</p></td></tr><tr><td><a href="https://www.engeniustech.com">North America</a></td><td>Canada</td><td><p><a href="https://cloud.engenius.ai/">cloud.engenius.ai</a></p><p><a href="mailto:support@engeniustech.com">support@engeniustech.com</a><br>Local: (+1) 905 940 8181</p></td></tr><tr><td><a href="https://www.engeniusnetworks.eu/">Europe</a></td><td>Netherlands</td><td><a href="mailto:eusupport@engeniustech.com">eusupport@engeniustech.com</a><br>Local: (+31) 40 8200 887</td></tr><tr><td><a href="http://www.engeniustech.com.sg/">Asia / Oceania / Africa / CIS / Middle East</a></td><td>Singapore</td><td><p><a href="mailto:techsupport-sg@engeniustech.com">techsupport-sg@engeniustech.com</a></p><p>Local: (+65) 6227 1088</p></td></tr><tr><td><a href="http://www.engeniustech.com.tw/">Taiwan</a></td><td>Taiwan, R.O.C</td><td><a href="mailto:support@engeniustech.com.tw">support@engeniustech.com.tw</a><br>Local: (+886) 933 250 628</td></tr><tr><td><a href="https://www.engeniustech.com/jp/">Japan</a></td><td>Tokyo, Japan</td><td><a href="mailto:jp.support@engenius.ai">jp.support@engenius.ai </a><br>Local: (+81) 3 6809 6608</td></tr><tr><td><a href="https://www.engeniustech.com/in/">India</a></td><td>Hyderabad, India</td><td><a href="mailto:indiasupport@engenuistech.com">indiasupport@engenuistech.com</a><br>Ph: +91 76740 47729</td></tr></tbody></table>

## Compliance

## <mark style="color:blue;">FCC</mark>

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditins: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.  However, there is no guarantee that interference will not occur in a particular installation.  If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

* Reorient or relocate the receiving antenna.
* Increase the separation between the equipment and receiver.
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
* Consult the dealer or an experienced radio/TV technician for help.

## <mark style="color:blue;">CE</mark>

The device complies with Directive 2014/30/EU issued by the Commission of the European Community.

**Standards:**

* EN 55032:2015+A11:2020
* EN 55035:2017+A11:2020

## <mark style="color:blue;">UKCA</mark>

**Standards:**

* EN 55032:2015+A11:2020
* EN 55035:2017+A11:2020

## <mark style="color:blue;">ISED</mark>

The device is in conformity with the relevant legislation of Innovation, Science, and Economic Development Canada (ISED): 2020

**Standards:**

* ICES-003:2020 Issue 7

## Declaration of Conformity

Hereby, EnGenius Networks declare that this product is in compliance with:

* CB IEC-62368
* RoHS 2015/863
* REACH Regulation

## Disclaimer/ Note

* Maximum data rates are based on the IEEE standards. Actual throughput and range may vary depending on many factors including environmental conditions, the distance between devices, radio interference in the operating environment, and the mix of devices in the network.&#x20;
* Features and specifications are subject to change without notice.&#x20;
* This device complies with Part 15 of the FCC Rules.&#x20;
* Operation is subject to the following two conditions:  (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.&#x20;
* Trademarks and registered trademarks are the property of their respective owners. For the United States of America: Copyright © 2023 EnGenius Technologies, Inc. All rights reserved.


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