# EOC620
### **Introduction**
This Quick Start Guide is designed to guide you through installing the **Broadband Outdoor CPE**, model **EOC620**, including hardware mounting and configuration.
{% hint style="info" %}
## Broadband Outdoor CPE
#### **Model: EOC620**
Outdoor 5GHz 2x2 CPE with SMA Connectors
* Wi-Fi 6 5GHz CPE optimized for point-to-point and point-to-multipoint wireless bridging.
* Two spatial streams deliver up to 1,200 Mbps with external high-gain 5 dBi antenna support.
* Dual SMA-type connectors with 26 dBm Tx power and IP67-rated weather-resistant housing.
{% endhint %}
Content Quick Links
[**Hardware Overview**](#hardware-overview)
[**Hardware Mounting**](#hardware-mounting)
[**Configure with SkyPoint and SkyConnect**](#configuration-using-skypoint-and-skyconnect)
## Package Contents
## System Requirements
To access SkyConnect, use a supported web browser or download the SkyPoint mobile app. Make sure to install the correct app and use a compatible browser before signing up for the SkyConnect Service or managing your network on the SkyConnect Platform.
### **Mobile App:**
SkyConnect (iOS/ Android supported)
:arrow\_down: [Download the SkyConnect mobile app here](https://www.engeniustech.com/eoc-software-download.html#skyconnect)
### **Web Browser:**
* Google Chrome (57.0.2987.110 and later)
* Microsoft Edge (80.0.361.103 and later)
* Mozilla Firefox (52.0 and later)
## Hardware Overview
### EOC620
Outdoor 5GHz 2x2 CPE with SMA Connectors (EOC620)
{% hint style="info" %}
**Reset by SkyLocator:**
Open the SkyLocator tool, select the device to execute, and click the 'Reset' button.
{% endhint %}
## LEDs
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**EOC620** has four LED indicators, **PWR/ LAN/ 2.4GHz/ 5GHz**.
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## Hardware Mounting
The EOC620 can be mounted on the **Wall** and **Pole**, and please perform the steps for the appropriate installation:
#### Wall Mount
1. Determine where the **Access Point** to be placed and mark location on the surface for the four mounting holes. Use the appropriate drill bit to drill four 8.1mm diagram and 26mm depth holes in the markings.
2. Screw the **Anchors** unto the holes until they are flush with the wall.
3. Fasten the **Mounting Bracket** with the included **Screws** into the **Anchors**.
4. Hang the **Access Point** against wall onto the **Mounting Bracket**.
5. Secure the **Access Point** on the **Mounting Bracket** with the secure lock on the side.
#### Pole Mount
1\. Thread the open end of the **Pole Mounting Strap** through the two tabs on the **Mount Bracket**.
2. Lock and tighten the **Pole Mounting Strap** to secure the **Mount Bracket** to the pole.
3. Hang the **Access Point** onto the **Mounting Bracket**.
4. Secure the **Access Point** on the **Mounting Bracket** with the secure lock on the side.
## Configuration using SkyPoint and SkyConnect
### **Step 1: Power On Device**
EnGenius Outdoor CPE devices can be powered the following:
* EnGenius PoE adapter (EPA5006GR)
#### **Powering with a PoE Adapter**
(A) Connect one end of the Ethernet cable into the LAN (PoE) port of EnGenius Station AP and the other end to the PoE port on the PoE Adapter.
(B) Connect the power cord with the PoE Adapter and plug the other end into an electrical outlet.
(C) Connect the second Ethernet cable into the LAN port of the PoE Adapter and the other end to the Ethernet port on the computer.
{% hint style="info" %}
Please make sure to use cat5/cat5e UTP/STP RJ45 Ethernet cables.
{% endhint %}
\ **Step 2:** Connect to Device
Device registration can be completed using the SkyConnect mobile app or the SkyPoint network management system (NMS).
#### SkyConnect Mobile App
1. **Scan the QR Code:** Use your smartphone's camera to scan the QR code. This action will navigate you to the [SkyConnect app download page](https://www.engeniustech.com/eoc-software-download.html#skyconnect).
2. **Download and Install:** Once the link opens, follow the on-screen instructions to download and install the SkyConnect App on your device.
#### Start Using the SkyConnect App To begin using SkyConnect:
1\. Locate the SkyConnect icon on your device's home screen or in the app drawer.
2\. Tap the icon to launch SkyConnect.
3\. Upon opening, SkyConnect will ask for certain permissions to function optimally.
**- Allow** SkyConnect to access this device's location: this permissions required for\
generic functioning of the app.
**- Allow** SkyConnect to access photos and media on your device: this permissions\
required for config backups and firmware upgrade.
4\. After successfully installing the app on your smart device, launch the app. In the\
SkyConnect app, navigate to the home screen and select ‘Change Network’.
5\. The EOC devices will broadcast a 2.4GHz management SSID. The SSID format will \
be ENMGMT\. For example, it might\
look like “ENMGMT408E7D”.
6\. The default password for management SSID is “12345678.” Select the network name\
that matches your device's format from the list of available networks and connects to\
it.
7\. If you see a pop-up window on your mobile device, please click on "Connect only this time".
8\. Once connected, tap on the device image to start configuring and managing the\
EOC devices.
{% hint style="info" %} **Network**: Management domain shared same configurations within NMS, SkyPoint.
{% endhint %}
### Step 3: Manage with NMS, SkyPoint
Log in to the SkyPoint network monitoring platform using localhost: (or local IP address) and port number 8980. The default credentials are admin/admin.
1\. After logging in to the SkyPoint page, click 'Settings,' then click 'SNMP Config'.
2\. On the SNMP Config page, click 'Create' to configure SNMP. Then, select SNMP\
Version and enter the Begin IP Address, End IP Address, Read Community, and Write\
Community. Finally, click on 'Create' to complete the configuration. \
\*The default Read Community and Write Community on EOC devices are public/private.
3\. After configuring SNMP, click on 'Discovery,' enter an IP Address or the IP Range, then\
click 'Start' to discover the device. Afterward, click 'OK' in the popup window.
4\. Once the device is discovered, the next steps are to select 'Provision,' choose the\
device, click 'Apply' to provision the device, and then click 'Provision' to confirm your\
intention to provision these devices.
5\. Click 'Yes' in the popup window to confirm the provisioning of the device.
6\. Then click 'OK' in the popup window.
7\. After completing the device provisioning, return to the Dashboard. Now, you can start\
monitoring and managing the EOC devices.
## Network Connectivity: Action and Troubleshooting Guide
**Accessing the Device**
To begin troubleshooting your network connectivity, follow these steps to access your device's user interface:
1. **Via Web Browser:**
* Navigate to [**http://192.168.1.1**](http://192.168.1.1) on your web browser.
* Log in using the default admin account credentials: **Username:** `admin` **Password:** `admin`.
2. **Via Wi-Fi:**
* Locate the SSID named **EnMGMTxxxx** on your client device (laptop, mobile device, tablet). Note: `xxxx` represents the last four digits of the MAC address, which can be found on the back of your device.
* Connect to this SSID to access your device’s settings.
**Troubleshooting Connection Issues**
If your Access Point (AP) is not managed by the NMS, SkyPoint platform, this indicates a possible issue with NMS connectivity. Follow the steps below to troubleshoot:
1. **Device Local Access Page:**
* Access the Device Local Access page as detailed above.
2. **Check Network Statistics:**
* Navigate to the Statistics page to review both wired and wireless interface states on the device's user interface. This information is crucial for diagnosing and resolving connection problems.
3. **Take Necessary Action:**
* Based on the statistics and device status, take the appropriate corrective action to resolve any connectivity issues.
{% hint style="info" %} **Change IP Assignment Settings**
By default, the IP address of the Broadband Access Point (EOC series) is set to static IP. If you encounter issues with IP address assignment, please double-check the IP setting, including IP address, subnet mask, and gateway. If the issue still exists, you may change your IP assignment from "Static mode" to "Dynamic" via the following procedure.
1. Go to the Network -> IP Configuration section.
2. Change IPv4 Address Type to "Dynamic".
3. Configure the IP address, gateway, subnet mask, and proxy settings.
4. Press "Save", then click on the disk icon in the upper right corner, and then click "Apply."
5. Reconnect this device to the LAN network and try again.
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For more details, please refer to the "[User Manual - EOC series](https://docs.engenius.ai/eoc655-user-manual/)".
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