# Webhook Sample Alert Payloads

This page provides sample JSON webhook payloads for camera-related Event IDs. Each example shows the common webhook parameters and the alert-specific `alertData` object.

### Usage

Use the `alertId` field to identify the Event ID, and use the `alertData` object to read alert-specific information for each event.

### Camera Recording Events

#### cam\_record\_fail

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_record_fail",
  "alertType": "Camera Recording Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "type": "local",
    "stream": "hq",
    "reason": "xxx"
  }
}
```

#### cam\_record\_nvs\_fail

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_record_nvs_fail",
  "alertType": "Camera NVS Recording Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "type": "nvs",
    "stream": "hq|sq",
    "reason": "xxx"
  }
}
```

### Camera System Events

#### cam\_sys\_info\_shutdown

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_sys_info_shutdown",
  "alertType": "Camera Shutdown",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "normal reboot at $date"
  }
}
```

#### cam\_sys\_info\_bootup

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_sys_info_bootup",
  "alertType": "Camera Boot Up",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "system bootup"
  }
}
```

#### cam\_tampering

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_tampering",
  "alertType": "IPCAM Tampering",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "URL": "https://example.com"
  }
}
```

### Camera AI Detection Events

#### cam\_cross\_line

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_cross_line",
  "alertType": "IPCAM Cross Line ",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "start_time": 1558459551000,
    "time_zone": "Asia/Taipei",
    "duration": 4,
    "line_id": 0,
    "line_name": "line 0",
    "in_count": 1,
    "out_count": 0,
    "type": "person"
  }
}
```

#### cam\_cross\_region

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_cross_region",
  "alertType": "IPCAM Cross Region",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "start_time": 1558459551000,
    "time_zone": "Asia/Taipei",
    "duration": 60,
    "region_id": 0,
    "region_name": "region 0",
    "type": "person"
  }
}
```

#### cam\_region\_occupy

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_region_occupy",
  "alertType": "IPCAM Prolonged Occupancy",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "start_time": 1558459551000,
    "time_zone": "Asia/Taipei",
    "duration": 600,
    "region_id": 0,
    "type": "person"
  }
}
```

#### cam\_clip\_hands\_up

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_clip_hands_up",
  "alertType": "IPCAM Hands Up Detection",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "type": "hands_up",
    "time_start": 1558459551123,
    "time_zone": "Asia/Taipei",
    "duration": 6
  }
}
```

#### cam\_face\_alert

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_face_alert",
  "alertType": "IPCAM Face Alert",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "start_time": 1728862875000,
    "time_zone": "Asia/Taipei",
    "condition": "with|without",
    "i": "a1234033333",
    "name": "Enrollee User1",
    "tag_name": "any|UI tag name",
    "duration": 10,
    "line_id": 0,
    "region_id": 0
  }
}
```

#### cam\_ai\_warning

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_ai_warning",
  "alertType": "IPCAM Warning",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "title": "Fire alarm detected",
    "content": "In the living room, a fire was detected at the TV outlet and a dog was barking beside the sofa."
  }
}
```


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