# Webhook Sample Alert Payloads

## Common&#x20;

This page provides sample JSON webhook payloads for common Event IDs shared across multiple product categories.

Each example includes the common webhook parameters and an `alertData` object. The actual `alertData` fields may vary depending on the product type and event behavior.

### Usage

Use the `alertId` field to identify the Event ID, and use the `alertData` object to read event-specific information.

## Sample Alert Payloads

### Online for all products

#### device\_online

This event can occur across all product lines. The following is an example for AP products.

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "Example Model",
  "deviceType": "ap",
  "alertId": "device_online",
  "alertType": "Device Online",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {}
}
```

### Offline for all products

#### device\_offline

This event can occur across all product lines. The following is an example for AP products.

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "Example Model",
  "deviceType": "ap",
  "alertId": "device_offline",
  "alertType": "Device Offline",
  "alertLevel": "warning",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {}
}
```

### Reboot for all products

#### device\_reboot

This event can occur across all product lines. The following is an example for AP products.

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECW536S",
  "deviceType": "ap",
  "alertId": "device_reboot",
  "alertType": "Device Reboot",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### **ap\_sys\_info\_bootup**

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECW536S",
  "deviceType": "ap",
  "alertId": "ap_sys_info_bootup",
  "alertType": "AP Boot Up",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### **ap\_sys\_info\_shutdown**

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECW536S",
  "deviceType": "ap",
  "alertId": "ap_sys_info_shutdown",
  "alertType": "AP Shutdown",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### switch\_restart

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECS5512FP",
  "deviceType": "switch",
  "alertId": "switch_restart",
  "alertType": "Switch Reboot",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### gw\_sys\_info\_reboot

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ESG620",
  "deviceType": "gateway",
  "alertId": "gw_sys_info_reboot",
  "alertType": "Gateway Reboot",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### gw\_sys\_info\_bootup

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ESG620",
  "deviceType": "gateway",
  "alertId": "gw_sys_info_bootup",
  "alertType": "Gateway Boot Up",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### pdu\_sys\_reboot

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECP214",
  "deviceType": "pdu",
  "alertId": "pdu_sys_reboot",
  "alertType": "PDU Reboot",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### switch\_extender\_restart

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECS5512FP",
  "deviceType": "switch",
  "alertId": "switch_extender_restart",
  "alertType": "Switch Extender Reboot",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

#### cam\_sys\_info\_shutdown

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_sys_info_shutdown",
  "alertType": "Camera Shutdown",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "reason": "[reason]"
  }
}
```

### Firmware upgrade for products

#### device\_auto\_firmware\_upgrade

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "Example Model",
  "deviceType": "device",
  "alertId": "device_auto_firmware_upgrade",
  "alertType": "Device Auto Firmware Upgrade",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### device\_instant\_firmware\_upgrade

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "Example Model",
  "deviceType": "device",
  "alertId": "device_instant_firmware_upgrade",
  "alertType": "Device Instant Firmware Upgrade",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### device\_failsafe\_firmware\_upgrade

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "Example Model",
  "deviceType": "device",
  "alertId": "device_failsafe_firmware_upgrade",
  "alertType": "Device Failsafe Firmware Upgrade",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### ap\_fw\_upgrade\_failed

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECW536S",
  "deviceType": "ap",
  "alertId": "ap_fw_upgrade_failed",
  "alertType": "AP Firmware Upgrade Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### switch\_fw\_upgrade\_failed

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECS5512FP",
  "deviceType": "switch",
  "alertId": "switch_fw_upgrade_failed",
  "alertType": "Switch Firmware Upgrade Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### gw\_fw\_upgrade\_failed

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ESG620",
  "deviceType": "gateway",
  "alertId": "gw_fw_upgrade_failed",
  "alertType": "Gateway Firmware Upgrade Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### gw\_fw\_upgrade

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ESG620",
  "deviceType": "gateway",
  "alertId": "gw_fw_upgrade",
  "alertType": "Gateway Firmware Upgrade",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### cam\_fw\_upgrade\_failed

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECC500",
  "deviceType": "camera",
  "alertId": "cam_fw_upgrade_failed",
  "alertType": "Camera Firmware Upgrade Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### nvs\_fw\_upgrade\_fail

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "EVS102",
  "deviceType": "nvs",
  "alertId": "nvs_fw_upgrade_fail",
  "alertType": "NVS Firmware Upgrade Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### pdu\_fw\_upgrade\_fail

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECP214",
  "deviceType": "pdu",
  "alertId": "pdu_fw_upgrade_fail",
  "alertType": "PDU Firmware Upgrade Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### pdu\_fw\_download\_success

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECP214",
  "deviceType": "pdu",
  "alertId": "pdu_fw_download_success",
  "alertType": "PDU Firmware Download Success",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### pdu\_fw\_download\_fail

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECP214",
  "deviceType": "pdu",
  "alertId": "pdu_fw_download_fail",
  "alertType": "PDU Firmware Download Failed",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

#### pdu\_fw\_local\_upgrade

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "88:dc:96:97:07:5c",
  "deviceName": "Example Device",
  "deviceModel": "ECP214",
  "deviceType": "pdu",
  "alertId": "pdu_fw_local_upgrade",
  "alertType": "PDU Local Firmware Upgrade",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "firmware_version": "x.x.x",
    "result": "success|failed",
    "reason": "[reason]"
  }
}
```

### General configuration changed within network

#### general\_local\_credential

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "",
  "deviceMac": "",
  "deviceName": "",
  "deviceModel": "",
  "deviceType": "",
  "alertId": "general_local_credential",
  "alertType": "Local Credential Settings Update",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "operator": "testuser@example.com",
    "operator_name": "testuser"
  }
}
```

#### general\_network\_setting

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "21B0V2111JEL",
  "deviceMac": "",
  "deviceName": "",
  "deviceModel": "",
  "deviceType": "",
  "alertId": "general_network_setting",
  "alertType": "Network Settings Update",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "operator": "testuser@example.com",
    "operator_name": "testuser"
  }
}
```

#### network\_update

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "",
  "deviceMac": "",
  "deviceName": "",
  "deviceModel": "",
  "deviceType": "",
  "alertId": "network_update",
  "alertType": "Network Update",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "operator": "testuser@example.com",
    "operator_name": "testuser"
  }
}
```

#### general\_remote\_syslog\_change

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "",
  "deviceMac": "",
  "deviceName": "",
  "deviceModel": "",
  "deviceType": "",
  "alertId": "general_remote_syslog_change",
  "alertType": "Remote Syslog Settings Update",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "operator": "testuser@example.com",
    "operator_name": "testuser"
  }
}
```

#### alert\_setting\_update

```json
{
  "sentAt": "2026-03-11T06:10:55.000Z",
  "organizationId": "6115e91491d5ef56745ab984",
  "organizationName": "Engenius Cloud",
  "hierarchyviewId": "6115e91491d5ef56745ab984",
  "hierarchyviewName": "Example Hierarchy View",
  "networkId": "9915e35691d5ef7f545ab794",
  "networkName": "Example Network",
  "deviceSerial": "",
  "deviceMac": "",
  "deviceName": "",
  "deviceModel": "",
  "deviceType": "",
  "alertId": "alert_setting_update",
  "alertType": "Alert Settings Update",
  "alertLevel": "notice",
  "occurredAt": "2026-03-11T06:09:33.000Z",
  "alertData": {
    "operator": "testuser@example.com",
    "operator_name": "testuser"
  }
}
```


---

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```
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