Onboarding

1. Create User Accounts / SMTP Setting

1.1 - During the first login, the EPC will prompt you to create the initial user account for EPC management.

1.2 - You may invite other users to share the load of EPC management. Go to Team Member page to invite new users with proper authority settings.

1.3 - If you want new users to receive mail invitations, go to the System > Email Alerts page to identify a mail server for email delivery.

2. Firewall Setting

Following firewall rules are required for EPC services.

Service

Port

Protocol

Direction

FitRegister / Device remote management

443

TCP

Inbound/Outbound

Cloud Registration

443

TCP

Outbound

Auto firmware upgrade

443

TCP

Outbound

RADIUS

1812, 1813 (default)

TCP

Inbound

Log server

514 (default)

TCP

Outbound

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Note: If you have multiple EPCs in your environment, please assign a different public port to each one to ensure services are delivered correctly..

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